Privacy Policy

Purpose

The Privacy Amendment (Private Sector) Act 2000 became effective on 21st December 2001. As a company we want to ensure that our customers are confident that any information collected by us is treated with the appropriate degree of confidentiality and privacy. This Privacy Policy is developed in accordance with the National Privacy Principles contained in the Privacy Act.

This Privacy Policy aims to explain how we collect, use and handle personal information at Fashion Fair.

As part of our Privacy Policy, we also provide more specific and detailed privacy statements in relation to collection, use and disclosure of personal information in areas such as on emails, facsimiles and lay-by forms.

Collection of Personal Information

At Fashion Fair we will only collect personal information which is necessary to provide you with our high quality service and/or products. Fashion Fair collects the following information:


If you do not provide us with the information that is requested, we may not be able to provide proof of purchase, deliver relevant service or fulfill your transaction.

Use and Disclosure of Personal Information

At Fashion Fair we will use your personal information primarily for the purposes of:


In addition to the above, other uses and disclosures may be conveyed to you at the point of collection. We will always take reasonable steps to inform an individual about the use and disclosure of their personal information, if it is not being used for the primary purpose which it was collected for, or unless the use is exempt under a National Privacy Principle.

However, we will not use or disclose any personal information for any other purpose without your consent. If we do, it will only be disclosed to someone else as required by law.

Where Fashion Fair is in possession or has obtained personal information relating to a third party, that information will either be destroyed, or the third party informed, as soon as practicable of the possession of the information.

If you do not wish to be contacted by Fashion Fair, simply write or email us at the addresses set out below and we will remove you from any mail, telephone or electronic lists used by us for marketing purposes. Please be sure to include your name and other relevant details in this advice.

Address: PO Box 274, Lidcombe NSW 1825

Email: fashion@fashionfair.com.au

Please be aware we may contact you for administrative purposes, to notify you about important changes or to respond to your enquiries, even if you unsubscribe from our mail list.

Update Personal Information

We endeavour to take all reasonable steps to ensure the personal information we use is up to date, complete and accurate. You may request at any time a copy of the personal information held by us, or a copy of our Privacy Policy by contacting us at the following address:

PO Box 274, Lidcombe NSW 1825, or by email to:
privacy@fashionfair.com.au

Should you believe any of the personal information held by us is incomplete or inaccurate, please notify us in writing immediately so that we may update that information. Whilst every effort will be made to provide personal information on request, in some cases there may be an exemption as outlined under the National Privacy Principles, which would prevent us from providing information. In these circumstances we will provide written notification as to why your request has been refused.

When Fashion Fair receives written notification of your request, we will forward acknowledgement of your request within 14 days and endeavour to provide you access to the relevant information within 30 days.

Upon receiving your feedback, we will take reasonable steps to update and correct the information. However, if there is no agreement between Fashion Fair and the individual regarding the accuracy, completeness or up to date status of the personal information held, then we will attach a statement detailing the individual’s claim in relation to the personal information held.

Data Security

Fashion Fair will endeavour to take reasonable steps to protect the personal information we hold from misuse, loss and from unauthorized access, modification or disclosure. Personal Information that is no longer required will be destroyed or de-identified as appropriate.

We store information in the following ways:


We adopt practices to prevent unauthorized access to our premises, systems or physical storage locations.

We have procedures in place, which enable only authorized persons access to personal information as required. The storage and security of personal information will be reviewed at regular intervals. When a review identifies personal information that is no longer required, it will be destroyed or de-identified as soon as practicable, and by an authorized person.

Government Identifiers

Where personal information is collected, it will usually be identified by a common identifier such as the name of the individual, address or transaction details.

Fashion Fair will not use identifiers assigned by a government agency or its agents such as tax file numbers and medicare numbers, to identify your personal information.

Maintaining Anonymity

Wherever it is lawful and practicable, Fashion Fair will give individuals the option of not identifying themselves when entering into transactions with our company.

Feedback

If at any time you believe we have not followed our Privacy Policy, or if you have some query or comment about our Privacy Policy, please contact us at the address set out above. We will make every effort to resolve the problem to the satisfaction of all parties and/or provide you with a response to your query or comment.

Updating this Privacy Policy

The content of this Privacy Policy may be updated from time to time, so we suggest that you request updates as required and carefully read the information provided.